SECURITY CHALLENGES AND COPING STRATEGIES OF UNIVERSITY LIBRARIES FOR EFFECTIVE SERVICE DELIVERY IN ENUGU STATE
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- NGN 5000
ABSTRACT
This study was carried out on security challenges and coping strategies of university libraries for effective service delivery in Enugu state using University of Nsukka as a case study. To achieve this, seven significant research objectives were formulated. The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprises of library staff in University of Nsukka, Enugu State. In determining the sample size, the researcher conveniently selected 41 respondents while 38 were received and 35 were validated. Self-constructed and validated questionnaire was used for data collection. The collected and validated questionnaires were analyzed using frequency tables and mean scores. The result of the findings reveals that the security challenges hindering effective service delivery in university libraries in Enugu include; book theft, book mutilation, keeping overdue books, using fake i.d card to borrow books, and mis-shelving of books. The findings also revealed that the types of security apparatus adopted by university libraries in Enugu for supporting service delivery comprises of close circuit television (CCTV), AV security, surveillance Cameras, radio frequency identification (RFID) system, panic alarms, perimeter alarm system, door intrusion alarms, and EM security Tags.. In regard to the findings, the study recommends that competent security personnel should be made available to man the entrances/exit of the library. This is to help protect the valuable library heritage from being stolen and vandalized by delinquent library users and staff.
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